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Poison Control Hotline

If you have been poisoned, or suspect that you might have been, then call the Poison Control Hotline. The Poison Control Hotline is open 24 hours a day.

What happe​​ns when I call The Poison Control H​otline?

When you call the hotline you will speak to a specially trained physician or nurse. They can give immediate advice on what to do and where you can go to receive the appropriate treatment.

When should I call the Poison Control Hotline?​

You should call the hotline when you have been exposed to a poisonous substance or when you suspect that you may been poisoned. Possible scenarios could include accidents with:

  • Chemical products
  • Intoxicating substances
  • Stings and bites
  • Food poisoning
  • Plants and mushrooms
  • Advice about first aid and prevention

The Poison Control Hotline can also advise you on preventing poisoning and first aid.


You can ca​​​ll anonymously

When you call the Poison Control Hotline you will be asked for your name, address, social security number and telephone number so that we can call you back if necessary. If you wish, you can of course choose to remain anonymous.

Where do I find ​the Poison Control Hotline?

The Poison Control Hotline is a nationwide telephone advice service and is open 24 hours a day on (+45) 82 12 12 12.